Thank
You for choosing Computers and Structures, Inc. products. Below you
will find information on obtaining Technical Support.
SUM-Subscribers
Computer Aided Engineering Pvt. Ltd. offers a yearly
Support, Upgrade and Maintenance plan (SUM). A current
SUM subscription provides your firm with
unlimited Priority technical support and free software
update/upgrades. SUM is also included with
the purchase of new software for a period of ninety
days. Priority technical support is available to current
SUM subscribers. You can obtain support by
email or by phone. Click
here to send an email. To contact us by phone, call
+88-01714-054-837 between 8 am and 5 pm Pacific
Time zone. Please be aware that our support engineers can get
busy and you may get rolled over to voice mail during working
hours. Support personnel are often working after 5 pm so you can
try to contact us by email after hours.If you are unsure
whether your company subscribes to SUM or you
would like information on purchasing SUM, click
here to send an email or call +88-01714-054-837
Customers who do not have a current
SUM subscription can obtain
Non-Priority support via email. Click
here to send an email. Response time will vary
depending on how busy our support engineers are. SUM subscribers
receive support ahead of non-SUM subscribers. If you would
like information on purchasing SUM, click
here to send an email or call
If you purchased our software through one of our
international dealers, please contact them with your technical
questions. You may also purchase CSI’s yearly SUM
subscription through your dealer. With current SUM,
your dealer will provide your company with technical support, and
free software update/upgrades.To
find a dealer near you --- Click
Here.
